The FSE performs the major functions listed below. The position may require additional duties/responsibilities that may not be outlined below, and specific functions are subject to change. • Basic troubleshooting, installation, maintenance, and repair on designated equipment. • Completing Preventative Maintenance and field modifications. • Ordering and managing repair parts cycle times. • Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner. • Maintaining daily communications with customers to ensure resolution and proper follow-up. • Maintaining tools and test equipment and ensure they are properly calibrated. • Meeting Health and Human Services, Environmental Health and Safety and/or all other applicable regulatory requirements. • Utilizing the escalation process to resolve customer service delivery issues. • Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales. • Working as a member of the local team to provide efficient service delivery to all accounts within assigned area. • The ability to lift and carry a toolbox that can weigh up to 50 lbs. •
Department Of Employment And Training,
Old Alandur Road,
Guindy, Chennai-32.
9499966018 .
tnprivatejobs@gmail.com .
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