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E-Commerce Executive

IT-ITES | Customer Care Executive

10,000 - 15,000 p.m | Under Graduate - , Bachelor of Management - MARKETING/BANK MANAGEMENT | Chennai

Thandalam

Gender : All | Age Limit - 18-29 | Openings - 0 | Experience - 1-2 Years

Posted Jobs Count : 4

Posted Date: 24-09-2020

Open Until : 30-09-2020

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Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
UG/PG
Tamil, English, Hindi language speaking skill should be there

Apply now

Department Of Employment And Training, Old Alandur Road,
Guindy, Chennai-32.

9499966018 .

tnprivatejobs@gmail.com .

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