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CUSTOMER CARE EXECUTIVE

IT-ITES | Customer Care Executive

10,000 - 15,000 p.m | Under Graduate - Bachelor of Arts , Bachelors Others , Bachelor of Computer application - ENGLISH , HINDI , KANNADA , MALAYALAM , TAMIL , TELUGU , COMPUTER APPLICATION | Coimbatore

THENNAMPALAYAM,ARASUR

Gender : Female | Age Limit - 22-30 | Openings - 1 | Experience - Fresher
PEPS INDUSTRIES PRIVATE LTD
Posted Jobs Count : 15
Posted Date: 01-11-2020
Open Until : 12-11-2020
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Description

ATTENDING ALL CUSTOMER CARE CALLS RECEIVED THROUGH PHONE CALLS, WEB PORTAL AND EMAILS

RESPONDING TO CUSTOMER NEED WITHIN TIME PERIOD AND TO CLOSE THE CALLS WITHIN 24-48 HRS

DAILY MIS REPORT GENERATION REGARDING CUSTOMER CARE CALL AND SOLUTION PROVIDED TO CUSTOMERS

HANDLING CUSTOMERS WITH IN SOFT MANNER IS MUST

MICROSOFT OFFICE, EMAIL, CONVERSATION FLUENCY WITH CUSTOMERS IS MUST

REPORTING THE DAILY WORK LOG TO REPORTING OFFICER

FOLLOW UP FOR PRODUCT DELIVERY TILL CUSTOMER END AND CLOSING THE CALL TICKET

 

Skills

  • Customer Care Executive (Call Centre)
  • Customer Care Executive (Relationship Centre)
  • Customer Care Executive (Repair Centre)
  • Customer Inspection Technician
  • Customer Relationship Executive

Additional Skills


MULTI LANGUAGE IS MUST ( ENGLISH / TAMIL / TELUGU / KANNADA / HINDI / MALAYALAM LANGUAGES ARE MUST )

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Related Job List

Department Of Employment And Training, Old Alandur Road,
Guindy, Chennai-32.

   9499966018 .

   tnprivatejobs@gmail.com .

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