CUSTOMER CALL TICKETS WILL BE ASSIGNED BASED ON THE ZONE ALLOCATED TO YOU ALL OVER INDIA
ATTENDING THE CUSTOMER COMPLAINTS AT CUSTOMER POINT WITH DETAILS OF LOCATION ALLOCATED THROUGH CUSTOMER SERVICE APP
ONCE REACHING CUSTOMER POINT FIRST SHOULD TAKE THE DETAILS OF COMPLAINT AND THE NATURE OF PROBLEM MUST BE UPLOADED IN CUSTOMER CARE APP
SHOULD BE ABLE TO ANALYSIS THE NATURE OF COMPLAINT AND TO PROVIDE BETTER SOLUTION TO CUTOMER AS PER CUSTOMER SATISFACTION
SHOULD FOLLOW UP WITH CUSTOMER CARE AS WELL WITH CUSTOMER ALSO TILL THE PROBLEM IS SOLVED TO CUSTOMER
TILL FINAL CALL TICKET CLOSER , SHOULD INTERACT WITH CUSTOMER WITH SMOOTH WAY AND TO FULFILL THEIR NEEDS
IF CUSTOMER IS SATISFIED THEN THE CALL MUST BE CLOSED AND REVIEW MUST BE TAKEN THROUGH APP..