Attend calls professionally to provide information about products and services.
Promoting Bio-Medical products
Assist customers with their, Queries/Request/Concerns.
Handle returns or complaints
Record details of customer contacts and actions taken.
Generate leads and educate customers about new products & their benefits.
Capture problem indicators, highlight and suggest improvement
Good communication skill in English, Tamil and additional langage like Hindi or Telugu.
Strong customer service focus
Ability to listen and should possess problem solving skills