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GUEST SERVICE ASSOCIATE
Tourism & Hospitality
|
Guest Relations Manager
10,000 - 15,000 p.m |
Under Graduate - Bachelor of Education , Bachelor of Arts , Bachelor of Tourism/Hotel Management , Bachelors Others |
Madurai
Mattuthavani
Gender : Female | Age Limit - 18-35 | Openings - 1 | Experience - 1-2 Years
hotel la vivanta
Posted Jobs Count :
5
Posted Date: 12-02-2021
Open Until : 20-02-2021
Apply Job
Description
Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes the appropriate fields the profile.
Co-ordinate with housekeeping for clearing of rooms.
Collect Guest feedback during guest departure along with his likes and dislikes.
Perform basic cashier activities as and when required.
Maintain guest lockers for safe custody.
Ensure that all check-ins and check-outs are handled smoothly unnecessary delay or discomfort any guest.
Give proper and complete handover the next shift
Should be able handle all guests bias or prejudice.
Follow the house rules and policies laid down by the management.
Consciously and continuously strive better her skills and increase her knowledge.
Good command of the English language is essential, both written and verbal
Must possess strong organization time management skills, attention detail.
Must be guest focused and a team player.
Positive attitude and outgoing personality is essential.
Must be able work shifts - days, evenings, weekends and holidays.
Ability relate well Hotel guests and employees.
Professional in demeanour and presentation.
Personable, enthusiastic, self-motivated and able work independently.
Ability understand and carry out oral and written instructions and request clarification when needed.
Strong interpersonal and organizational skills.
Skills
Front Office Associate
Apply now
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