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Process Associate

IT-ITES | Technical Support Executive – Voice

15,000 - 25,000 p.m | Under Graduate - Bachelor of Commerce , Bachelors Others , Bachelor of Engineering / Technology - BUSINESS MANAGEMENT , INFORMATION TECHNOLOGY , COMPUTER SCIENCE AND ENGINEERING | Chennai

Perungalathur

Gender : All | Age Limit - 20-25 | Openings - 10 | Experience - 0-1 Year
Posted Date: 17-02-2021
Open Until : 28-02-2021

Description

Job Description

Requirements: Any Graduation Mandatory Any Fresher graduate or experienced with minimum of 6months tenure from an English-speaking contact center. Strong understanding of billing and collection processes. Outstanding communication and interpersonal skills. Highly-skilled in negotiation. In-depth knowledge of laws and policies related to debt collection. Good administrative skills.

AT&T ISM Hybrid

Desired Candidate profile: Any Fresher graduate or experienced with minimum of 6months tenure from an English-speaking contact center. Other industry experience also considered if the Candidate is good in communication.

Good understanding of email/chat etiquette. Keyboarding skills with 35 WPM / 90

Skills

  • Associate-Customer Care (Non-Voice)
  • Field Sales Executive-Telecom Plan & Services
  • Technical Support Executive-Non Voice
  • Technical Support Executive-Voice


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