Responds to Chats, emails.
Identify and assess customers' needs to achieve satisfaction.
Properly escalate unresolved issues to appropriate internal teams.
Provide prompt and accurate reply to customers
Graduation is not a constraint.
Disciplined, Systematic, Problem solving skills are required.
Immediate joiner or with less than 15 days of notice period.
Flexible for rotational shift (Working hours 10 [9 hours working with 1 hour break])
Willingness to work from office.
Should own a Laptop & wired Broadband connection*