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Telemarketing Executive (Female)

IT-ITES | Application developer - Web & Mobile

10,000 - 15,000 p.m | Under Graduate - Bachelor of Management , Bachelor of Tourism/Hotel Management , Bachelor of Engineering / Technology , Bachelor of Computer application - BUSS.ADMN./BUSS.MGMT , INFORMATION SYSTEM & MANAGEMENT , MARKETING/BANK MANAGEMENT , PERSONNEL MANAGEMENT / HR , INFORMATION TECHNOLOGY , COMPUTER SCIENCE AND ENGINEERING , ELECTRICAL AND ELECTRONIC ENGINEERING , COMPUTER APPLICATION | Chennai


Gender : Female | Age Limit - 18-30 | Openings - 5 | Experience - 2-3 Years
Posted Date: 09-08-2022
Open Until : 30-09-2022


Experience: 3+ years

Location: Chennai

Key Skills: Phone manner and articulation, Promote a product or service, Communication and interpersonal skills


Job Description:

  • Work with team members on the call floor to meet sales and performance goals
  • Maintain detailed records of outgoing and ingoing calls as well as follow up information and outcomes
  • Meet or exceed projected weekly and monthly sales goals
  • Intercept and respond to customer complaints or concerns with products and seek to resolve the problem while adhering to company policy
  • Accurately document the customer's personal information including phone number, address and other order information
  • Persuasively engage the customer in conversation to explain how the item will add value to their lives and meet their needs
  • Ask relevant leading questions to understand the customer's needs and recommend the best product or service for their purposes
  • Follow prepared sales script to provide accurate information about a products price, features and benefits
  • Excellent phone manner and articulation
  • Able to accept constructive criticism and continually improve sales techniques
  • Experience handling and processing payment information over the phone is advantageous
  • Ability to promote a product or service using persuasive language and techniques
  • Fluency in English is essential, bilingual is preferred
  • Excellent communication and interpersonal skills
  • Professional experience using online forms to enter payment and personal information
  • Speed and accuracy in typing
  • Experience in a position where meeting sales goals was important indication of performance
  • Communicate any problems, concerns or questions to supervisory staff
  • Refer customer complaints to supervisor for quality control
  • Communicate respectfully and politely with potential customers at all times
  • Place phone calls to potential clients from our computerized directory
  • Perform script (with necessary adjustments) to ensure consistency of sales program
  • Answer potential clients’ questions about home improvement projects or goals
  • Generate between 5 and 15 sales leads per day
  • Set appointments with prospective customers based on our associates’ schedules
  • Maintain computer, telephone and other equipment
  • Train other telemarketers when required


  • Business Development Executive
  • Marketing Manager-LOB

Apply now

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Department Of Employment And Training, Old Alandur Road,
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