We are looking for a Telecaller to boost our sales by communicating with current and possible customers/clients. A candidate must gather information from the individual and suggest a probable product and service. To be able to provide the best telecalling experience, you must know how to convince the toughest of the client to purchase our offering.
Reach potential or existing clients and explain the product using pre-defined scripts (which can be enhanced).
Answering calls and resolving queries about products or companies.
Conveying verbal acknowledgments of offers to our Sales group for closing.
Considering the details of each offering and staying side by side with updates to these contributions.
Acquiring and updating an individual's contact details.
Regularly Follow Up with active or old customers.
Proven knowledge( or) experience as a telesales representative or other customer service role.
Excellent knowledge of the English language
Basic knowledge of computer programs like (CRM software) and other telephone systems Proven track record of successfully meeting sales quota over the phone.
Ability to switch communication styles.
Proficient in communication and interpersonal skills
Research and record-keeping skills
Outstanding negotiation skills to resolve issues and address complaints
Data entry skills