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Networking Technical Engineer

Telecom | Broadband Technician

15,000 - 25,000 p.m | National Trade Certificate (NTC) | Coimbatore

Narashimmanaickenpalayam

Gender : Male | Age Limit - 21-35 | Openings - 40 | Experience - Fresher
Posted Date: 12-10-2022
Open Until : 31-10-2022

Description

Networking Technical Engineer – Only male Candidates

Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned. Location: Coimbatore. Salary: Not a Constraint for The right Candidate

Note: Valid Driving License, Two Wheeler & Android Mobile Mandatory.

Roles and Responsibilities

  1. Complete Field Work. (Broadband Installation & Fault Repair process). Candidate would be travelling to customers place to rectify the faults & Installation in Network.
  2. (From Customer switch box to end connection of customers place) Most Expected issues in network would be:
  3. Service issue due to Fiber Cut /Copper Cut / Improper Router Configuration / Crimping Issues
  4. He should meet the daily targets given by the team leader.
  5. Fiber splicing is involved
  6. Take proactive actions to reduce customer complaints and should ensure this by rectifying the Fiber connectivity, reduce fault/cut proneness and by ensuring quality of execution.
  7. Assume overall responsibility for ensuring 99.99% Customer Uptime
  8. Ensure that the switches in the network are maintained as per norms
  9. Ensure support for timely connectivity for all the cross functional teams
  10. Maintain the network database and submit the required report to the reporting manager on regular intervals
  11. Attend customer complaints on field and give quality resolution within the TAT
  12. Provide timely resolution of technical complaints through analysis/ trouble shooting
  13. Analyse repeat complaints and ensure implementation of corrective measures through escalations if required
  14. 100% compliance on safety and cardinal rules
  15. Responsible for process adherence
  16. Provide structured feedback to management to provide permanent solutions to improve service level. 

Key Skills:

  1. Should have min 0 - 2 years relevant experience in Field Network Engineer role (Broadband)
  2. Experience in Fiber Splicing & Crimping is must
  3. Skill Set Basic Understanding of networking / willing to work on field
  4. Responsibility WI-Fi Router configuration/Switch configuration / Splicing / OTDR handling / Cable pulling (On Field Job)

 

Skills

  • Broadband Technician


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