A collection agent is responsible for collecting overdue payments from customers or clients.
Contacting customers or clients who have overdue accounts or outstanding debts.
Maintaining accurate records of all customer or client communications, including phone calls, emails, and letters.
Following up with customers or clients on a regular basis to ensure that payments are being made according to the agreed-upon schedule.
Working with other members of the collections team to identify and resolve any issues or disputes that may arise during the collection process.
Providing excellent customer service and demonstrating a high level of professionalism at all times.
Maintaining a positive attitude and a strong work ethic, even in challenging or high-pressure situations.
Continually developing and improving collection strategies and techniques to maximize collection rates and minimize losses.
Keeping up-to-date with industry trends and best practices in debt collection.
Department Of Employment And Training,
Old Alandur Road,
Guindy, Chennai-32.
9499966018 .
tnprivatejobs@gmail.com .
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