Sales Coordinator Duties and Responsibilities:
Answer telephone and respond to caller inquiries in a pleasant manner.
Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)
Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Responsible for coordinating internally with the sales & marketing team.
Generating reports, preparing proposals, collections details , coordinating with clients & suppliers.
Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR Letter).
Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
Generate group and/or corporate leads through internet prospecting, networking, and telemarketing.
Manage and maintain sales executives and managers schedules, appointments and travel arrangements.
Assist sales team by managing schedules, filing important documents and communicating relevant information.
Arrange and co-ordinate meetings, events and any appointments.
Record, transcribe and distribute minutes of meetings.
Interaction with client in regards to leads, hotel needs and client travel.
Meets with clients in the absence of the Director of Sales or Sales Managers to effectively and professionally convey details of the sale to the client.
Perform hotel site tours with potential clients.
Monitor, screen, respond to and distribute incoming communications.
Design, upload, extract and maintain customer databases.
Create and manage Company and Travel Agent profiles on the property management system.
Should know the process of merging profiles.
Load and Manage Rate Codes to the Hotel Software, And link the negotiated rates to the correct company profiles.
Prerequisites:
Speak with others using clear and professional language.
Prepare and review written documents accurately and completely.
Working knowledge of standard office administrative practices and procedures.
Excellent customer service skills.
Able to effectively communicate in English, in both written and oral forms.
Be friendly, customer centric, smile and able to work in a team environment.
Education:
Diploma or degree in business management, Good computer skills; proficient in the use of Microsoft Office (Word, Excel, Powerpoint, Access) and Knowledge of sales and marketing modules like Delphi, Opera S&M, Protel S&M etc.
Department Of Employment And Training,
Old Alandur Road,
Guindy, Chennai-32.
9499966018 .
tnprivatejobs@gmail.com .
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