Job Description
• Assists DOSM and SMs to prepare reports, and materials for publications and presentations if required.
• Manages ""key"" accounts to ensure maximum guest satisfaction and continued growth as per assignment of DOSM.
• Prepares Banquet Event Order (BEO).
• Maintains and develops relationships with existing customers in person, and via telephone calls and emails.
• Makes courtesy calls and sales calls upon request.
• Arranges meetings with potential customers to prospect for new business.
• Assists DOSM or SMs on identifying the activities of competitors and potential collaborators and to identify business opportunities and threats to gathering market and customer information.
• Meets and greets clients and visitors; arranges for inspection and conducts inspection with clients; entertains clients if requested.
• Records enquiries, sales leads or any new business and submits copies to the DOSM .
• Works closely with relevant departments to ensure that all contractual agreements with guests are strictly met.
• Assists Sales Administrator in some administrative jobs: sets up and coordinates meetings and conferences."