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Technical Support Executive

IT-ITES | Technical Support Executive – Non Voice

10,000 - 15,000 p.m | HSC | Chennai

Valasaravakkam

Gender : Male | Age Limit - 18-30 | Openings - 10 | Experience - Fresher
NWT Global Solutions Private Limited
Posted Jobs Count : 4
Posted Date: 08-05-2023
Open Until : 31-05-2023
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Description

Openings for Technical Support Executive - Rotational/Requirement based Shift

Qualifications:

  • 10th,12th, diploma or any degree.
  • Graduation is not mandatory.
  • Freshers and Experienced.
  • Basic knowledge in Excel and system data entry.
  • Basic English (Must) and Hindi (Preferred and added advantage).

Responsibilities:

  • Understanding the products and services provided by the company.
  • Supporting the customer through a ticketing system.
  • Resolving customer complaints and queries.
  • Providing detailed information to customers.
  • Maintaining records of all previous tickets for future reference.
  • Offering exceptional customer service and satisfaction.
  • Following up with customers for any further information.
  • Taking feedback from the customers.
  • Contributing the work to the company's knowledge base.

Salary Range:

  • 11,500 to 18,000 per month

Shift Timing:

  • 6am - 3pm
  • 6pm - 3am and
  • 9.15pm - 6.15am

Benefits:

  • PF and ESI benefits.
  • No sales involved.

***No cab facility***

Skills

  • Customer Care Executive
  • Technical Support Executive-Non Voice


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Related Job List

Department Of Employment And Training, Old Alandur Road,
Guindy, Chennai-32.

   9499966018 .

   tnprivatejobs@gmail.com .

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