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Loan officer

15,000 - 25,000 p.m | Under Graduate | Chennai


Gender : All | Age Limit - 21-33 | Openings - 15 | Experience - 2-3 Years
Posted Date: 01-08-2023
Open Until : 15-09-2023


∙Prospecting with suspect leads. A suspect is a person who has still not decided on taking 

a loan.  

∙Converting a suspect to a prospect. This involves the following: ​

- Establishing contact with the prospect, this could involve several calls and may need a 

call at a time beyond office hours.  

- This will also involve making calls at different times in order to achieve success. ​

- Need analysis​

- Eligibility profiling​

- Setting up an appointment​

- Follow up with the prospect post every meeting with the sales officer until conclusion 

∙Basis feedback from the prospect, seek interventions from the senior sales resource or 

by your own-self in satisfying customer needs with the objective of converting the 

prospect to a customer. 

∙Responsible for conversion of suspects to prospects to customers. 

∙Provide support to the sales team in increasing conversions by: ​

- Prompt calling to all suspects / prospects​

- Timely follow up with all prospects​

- Cordial relationships with the sales officer mapped, collaborating with the sales officer 

in providing feedback, seeking feedback from him on your performance 

∙Responsible for complete knowledge of company products and policies as well as those 

of competition. 

∙Responsible for quality of the conversation, which entails the following:  

- Accuracy​

- Product Knowledge​

- Appraisal Skills  

- Punctuality & TOS 

- TAT commitments 

∙Ability to handle objections. 

∙Updating the software. One must capture their conversation with the customer 

effectively such that a third person is able to carry on the conversation with the 

 customer where they left off.  

∙Generating References: The quality of conversation and ability to connect with the 

customer is also reflected in the number of references that they generate. 

∙Providing market feedback to the supervisor: It is important to share with one’s 

supervisor any trends that one comes across whilst speaking to a prospect. Examples 

could be objections from prospects regards the processing fee being charged by us vis-à-

vis the same being charged by a specific competitor.  

∙Candidate must be a graduate from any stream / Undergraduate with excellent 

communication skills & at least 0.6months tele-calling experience 

∙Relevant work experience in sales, marketing, promotions or telemarketing 

∙Candidates from banking and insurance background are preferable 

∙Proficiency in relevant computer applications 



  • Sales Executive
  • Sales officer (Auto Insurance)
  • Telecaller

Additional Skills

∙Candidate must be a graduate from any stream / Undergraduate with excellent communication skills & at least 0.6months tele-calling experience ∙Relevant work experience in sales, marketing, promotions or telemarketing ∙Candidates from banking and insurance background are preferable ∙Proficiency in relevant computer applications candidates should have graduation certificates. Certificates are mandatory

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Department Of Employment And Training, Old Alandur Road,
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   9499966018 . .

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