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Job Title: Sales & Customer Support [Tele Sales Representative (B2B/B2C)]

Overview: We are seeking dynamic and results-oriented Tele Sales Representatives to join our growing team. As a Tele Sales Representative, you will play a key role in driving revenue growth by proactively reaching out to both B2B and B2C prospects. The ideal candidate will possess excellent communication skills, a persuasive sales demeanor, and a passion for building strong customer relationships.

Responsibilities:

1. Outbound Calling:

   • Initiate outbound calls to B2B and B2C prospects to promote our products/services.
   • Effectively communicate product features and benefits to generate interest and close sales.

2. Lead Generation:

   • Identify and qualify potential leads through targeted prospecting and research.
   • Maintain a high level of knowledge about our products/services to engage prospects in meaningful conversations.

3. Customer Relationship Management:

   • Build and nurture relationships with both B2B and B2C clients.
   • Address customer inquiries, provide product information, and offer solutions to meet their needs.

4. Sales Quotas:

   • Meet and exceed monthly and quarterly sales quotas.
   • Work collaboratively with the sales team to achieve overall company revenue goals.

5. Record Keeping:

   • Maintain accurate and up-to-date records of customer interactions in the CRM system.
   • Provide regular reports on sales activities, leads, and conversions.

6. Product Knowledge:

   • Stay informed about industry trends, competitor products, and market conditions.
   • Continuously update knowledge of our product/service offerings to effectively sell to diverse customer segments.

Requirements:

1. Experience:

   • Proven experience in tele sales, with a track record of meeting or exceeding sales targets.
   • Familiarity with both B2B and B2C sales environments is a plus.

2. Communication Skills:

   • Exceptional verbal communication skills.
   • Ability to articulate product features and benefits persuasively.

3. Customer-Centric Approach:

   • Strong customer service orientation with a focus on building lasting customer relationships.

4. Adaptability:

   • Ability to adapt to different customer profiles and industries.
   • Flexibility to adjust sales techniques based on customer needs.

5. Technology Proficiency:

   • Comfortable using CRM systems and other sales tools.
   • Proficient in basic computer skills.

6. Team Collaboration:

   • Ability to work collaboratively with cross-functional teams to achieve organizational goals.

Benefits:

• Competitive salary and commission structure.
• Ongoing training and professional development opportunities.
• Health and wellness benefits.

If you are a motivated individual with a passion for sales and customer satisfaction, we invite you to apply and contribute to the success of our dynamic team.