KRA:
Ensure Sales and Profitability in terms of excellent customer service
Drive customer focus through varied choice of products in the Restaurant
Knowledge, Skills & Abilities:
Effective communication & influencing skills
Ability to work in a Team
Excellent customer handling skills
Customer Service orientation
Duties & Responsibilities:
Adhering to work timing and duty roster assigned by the Restaurant Manager
Wear the prescribed uniform, while on duty, to maintain uniformity of appearance at outlet.
Adhering to the grooming and personal hygiene standards.
Customer Relations (Greeting with a Smile, Welcoming, Thanking, Answering to customer queries/Hospitality)
Taking Orders from walk-In and take away customers
Cash Desk Operation & Cash Settlements from the customers
Adhering to all the SOP’s at the outlet level
Up selling with various add-ons & beverages
Maintaining Outlet Hygiene and Cleanliness
To ensure BOH area is clean and neatly maintained and the FOH is neatly organized
To ensure the cutlery and crockery are neatly washed and available to customers as per SOP’s
Should ensure that company assets provided to the store are well maintained
Escalate integrity issues
Escalate Customer Complaints to the Restaurant In charge
Department Of Employment And Training,
Old Alandur Road,
Guindy, Chennai-32.
9499966018 .
tnprivatejobs@gmail.com .
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