Answering Phones: Customer care executives handle incoming calls, addressing customer inquiries and providing assistance.
Customer Issue Resolution: They assist with customer issues, ensuring timely and effective solutions.
Email and Social Media Communication: Curating streamlined communication via email and social media platforms for offers, updates, and more.
Product Guidance: Helping customers choose the right product based on their requirements and budget.
Complaint Handling: Managing customer concerns and complaints promptly.
Promotions and Deals: Informing customers about upcoming promotions or deals.
Building Rapport: Establishing positive relationships with clients and customers.
Data Reporting: Creating reports based on customer satisfaction statistics and assisting the team in developing new skills.
Appointment Scheduling: Fixing appointments based on customer availability.
Ensuring Desirable Experiences: Interacting with customers to ensure a pleasant and shareable experience.
Department Of Employment And Training,
Old Alandur Road,
Guindy, Chennai-32.
9499966018 .
tnprivatejobs@gmail.com .
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