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Customer Relationship Manager

IT-ITES | CRM Domestic Voice

15,000 - 25,000 p.m | Under Graduate | Chennai

LIC Building Near , Mount Road

Gender : Female | Age Limit - 21-30 | Openings - 5 | Experience - 1-2 Years
Posted Date: 02-03-2024
Open Until : 08-03-2024

Description

Role & responsibilities

1. Candidates should have knowledge / Experience in Voice / Non-Voice

2. Should be familiar and Need to generate the report.

3. Should know MIS Report.

4. Should have Knowledge of Excel formulas Pivot Table, Vlookup, and Report Generation.

5. Should have Experience in a Team leader role with good leadership skills.

6. Should be good in Communication and presentation skills.

7. Day-to-day reports of activity assigned to you.

8. Strong organizational skills and Strong interpersonal skills.

10. Capability of problem-solving.

11. Listening actively to customers and documenting information during calls.

12. The candidate should be comfortable working 6 days a week.

 

 

 

Preferred candidate profile

  • English Communication is preferred.

  • Excellent interpersonal skills.

Skills

  • Associate-Customer Care (Non-Voice)
  • Customer Relationship Executive
  • Customer Relationship Manager
  • Regional Manager - Customer Care
  • Team Leader
  • Telecaller

Additional Skills


Communication and already experience in CRM

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