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Collection Officer

Construction | Executive Engineer

10,000 - 15,000 p.m | Under Graduate | Chennai

Gender : Male | Age Limit - 18-25 | Openings - 1 | Experience - 0-1 Year
Velciti Consulting Engineers Pvt Ltd
Posted Jobs Count : 4
Posted Date: 09-03-2024
Open Until : 31-03-2024
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Description

Job Title: Payment Collection Executive

Job Summary: We are seeking a diligent and results-driven Payment Collection Executive to join our team. The ideal candidate will be responsible for managing and ensuring timely collection of payments from our clients. This role requires excellent communication skills, persistence, and a proactive approach to resolving payment issues. The Payment Collection Executive will work closely with clients to establish payment plans, resolve discrepancies, and maintain accurate records of transactions.

Responsibilities:

  1. Contact clients to follow up on outstanding payments via phone calls, emails, and letters.
  2. Negotiate payment plans and terms with clients who are facing financial difficulties.
  3. Resolve payment discrepancies and billing issues in a timely manner.
  4. Maintain accurate records of all payment collection activities and client interactions.
  5. Coordinate with internal departments to address client concerns and escalate issues as needed.
  6. Monitor accounts receivable aging reports and prioritize collection efforts based on the delinquency status.
  7. Provide regular updates to management regarding the status of outstanding payments and collection efforts.
  8. Identify opportunities for process improvements to streamline the payment collection process.
  9. Adhere to company policies and procedures related to credit and collections.

Requirements:

  1. Bachelor's degree in finance, accounting, business administration, or related field preferred.
  2. Proven experience in payment collection, accounts receivable, or related field.
  3. Strong negotiation and persuasion skills with the ability to resolve payment disputes diplomatically.
  4. Excellent communication skills, both verbal and written.
  5. Ability to work independently and prioritize tasks effectively in a fast-paced environment.
  6. Proficiency in Microsoft Office applications, especially Excel and Word.
  7. Familiarity with accounting software and CRM systems is a plus.
  8. Detail-oriented with a high level of accuracy in data entry and record-keeping.
  9. Ability to maintain confidentiality and handle sensitive information with discretion.
  10. Willingness to adapt to changing priorities and take on additional responsibilities as needed

Skills

  • Collections Executive


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