Job Description:
The primary responsibility of this role is to manage outstanding debts, ensuring timely payments from clients and resolving billing or credit issues. The role can be both calling based or field based.
Requirements:
DRA Certification is mandatory.
Responsibilities:
● Monitor accounts to identify outstanding debts.
● Investigate historical data for each debt or bill to determine the cause of delinquency.
● Contact clients to inquire about their overdue payments and negotiate payment arrangements.
● Encourage timely debt payments through actions like setting up payment plans or providing payment reminders.
● Process payments and refunds accurately and promptly.
● Resolve billing discrepancies and customer credit issues in a professional and customer-centric manner.
● Update account status records and maintain detailed documentation of collection efforts.
● Generate reports on collection activities and provide regular updates on accounts receivable status to management.
Salary: Starts from Rs 16000 per month fixed, incentives per month can be expected at Rs 20000.
Department Of Employment And Training,
Old Alandur Road,
Guindy, Chennai-32.
9499966018 .
tnprivatejobs@gmail.com .
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