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Manager

Retail | Retail Store Manager

15,000 - 25,000 p.m | HSC | Chennai

Annanagar

Gender : All | Age Limit - 18-30 | Openings - 2 | Experience - Fresher
Santhosh Super Stores
Posted Jobs Count : 1
Posted Date: 28-03-2024
Open Until : 30-06-2024
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Description

The Retail Manager is responsible for overseeing all aspects of retail operations within a store or department. They play a pivotal role in driving sales, managing staff, ensuring customer satisfaction, and maintaining the overall efficiency and profitability of the retail establishment.

Key Responsibilities:

  1. Sales and Revenue Generation:

    • Develop and implement strategies to maximize sales and achieve revenue targets.
    • Monitor sales performance and trends, identifying opportunities for growth.
    • Analyze customer preferences and market trends to inform product selection and pricing.
    • Coordinate promotional activities and marketing campaigns to drive foot traffic and boost sales.

  2. Staff Management:

    • Recruit, train, and supervise retail staff, ensuring they are knowledgeable about products and customer service standards.
    • Schedule staff shifts and allocate tasks effectively to ensure adequate coverage and optimal productivity.
    • Provide coaching, feedback, and performance evaluations to encourage continuous improvement.
    • Foster a positive work environment and promote teamwork and collaboration among staff members.

  3. Customer Service:

    • Ensure high levels of customer satisfaction by delivering exceptional service and resolving issues promptly.
    • Monitor customer feedback and address any concerns or complaints in a timely and professional manner.
    • Implement customer service policies and procedures to enhance the overall shopping experience.

Skills

  • Retail Team Leader


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Related Job List

Department Of Employment And Training, Old Alandur Road,
Guindy, Chennai-32.

   9499966018 .

   tnprivatejobs@gmail.com .

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