Your responsibility to establish a constructive learning environment and relationship with the student to encourage advice-seeking and maximize learning opportunities.. Keep sessions more interactive and explain their doubts and clarifications instantly on accounting features and on Tally. Train the students on Tally PRIME and give quality knowledge on the features and uses. Be punctual and handle the classes in the time frame given. Handle inbound calls from Customers from various locations in TN/Chennai on technical queries and other issues on Tally Prime and give them the right solutions. Maintain log of the calls handled- Remote/telephonic for the day and share with the team head and team members. Maintain the quality of customer support in the least turnaround time with minimal escalations on calls. All calls made to be updated in the CRM and needs to maintain the quality of the regular support calls.
Department Of Employment And Training,
Old Alandur Road,
Guindy, Chennai-32.
9499966018 .
tnprivatejobs@gmail.com .
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