Ready for Customer -Customer Interaction - Build Rapport,Understand customer's need Options
Service the customer - Offering solutions, upselling, cross selling, attachment - Accessories & RCP,Billing - Billing process, MOPsAfter Sales: Home delivery, Installation, repairs, DOA, DAP ,Returns process &Self learning - certification
Section Ready for Customer - Behind scene,PI,SEL,Promos,Cleaniness,Displaying the products as per plano,Stock Check