A Customer Service Engineer for Printers, Copier & Scanner , is responsible for the maintenance and repair of printers, as well as providing technical assistance to customers. job description may include:
Maintenance: Performing regular maintenance and cleaning, and replacing parts when needed
Repair: Troubleshooting and resolving hardware and software issues, and executing repairs and replacements of faulty components
Installation: Assisting customers with setting up and configuring new printers
Support: Responding to customer inquiries, providing technical advice, and helping with copying and faxing
Inventory: Ordering additional parts and supplies, and setting aside parts and supplies based on the number of machines