Company: Solar Energy
Department: Sales / Customer Service / Project Coordination
Job Type: Full-Time
Location: [Madurai]
Job Summary:
As a Customer Relationship Executive (CRE) at Solar Energy, you will be the main point of contact between the company and its customers. You will handle inquiries, explain solar solutions, coordinate site visits, and ensure a smooth customer experience from the initial inquiry through to installation and after-sales service.
Provide detailed information about solar products, services, and installation processes.
Educate customers on benefits, subsidies, ROI, and government schemes related to solar power.
Maintain a database of leads and follow up regularly to convert prospects into confirmed customers.
Schedule and coordinate site visits with technical teams.
Track leads and maintain reports on sales conversion progress.
Assist the sales team by preparing quotations, proposals, and contracts.
Coordinate between the customer and the technical/sales teams for smooth project execution.
Ensure timely collection of customer documents and payments.
Follow up after installation to ensure customer satisfaction.
Resolve customer complaints or issues quickly by coordinating with relevant teams.
Collect customer feedback and identify areas for service improvement.
Maintain accurate records of customer interactions, transactions, and service requests.
Interested Candidates Call/WhatsApp us at [8428424438] or send your resume to [info@newcompanyenterprises.co.in].
Department Of Employment And Training,
Old Alandur Road,
Guindy, Chennai-32.
9499966018 .
tnprivatejobs@gmail.com .
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