Job Title – Sales Incharge
Description
We are seeking a highly motivated and experienced Sales Incharge to manage customer experience, lead management CRM, and stock replenishment for our retail operations. The ideal candidate will possess a deep understanding of sales strategies and customer engagement methodologies, ensuring that our customers receive exceptional service and that our sales operations run smoothly. In this role, you will be responsible for overseeing the sales team’s performance, utilizing CRM tools to track leads and manage customer interactions, and collaborating with inventory management to ensure optimal stock levels are maintained. You will play a pivotal role in enhancing customer satisfaction and loyalty while driving sales growth. This position requires a strategic thinker who can analyze market trends, identify opportunities for improvement in both customer experience and stock management, and implement effective solutions. Your ability to lead, by example, motivates others, and communicate effectively with various stakeholders will be critical to your success in this role. Join us in delivering unforgettable customer experiences and ensuring our retail operations are well-equipped to meet demand while maintaining high standards of service.
Responsibilities
• Manage and enhance customer experience across all retail touchpoints. • Utilize lead management CRM to track and nurture customer leads. • Oversee stock replenishment processes to ensure optimal inventory levels. • Train and manage the sales team to meet performance targets. • Analyze sales data to identify trends and opportunities for growth. • Collaborate with marketing teams to develop promotional strategies and campaigns. • Address customer inquiries and concerns to ensure satisfaction and loyalty.
Requirements
• Proven experience in retail sales management or a similar role. • Strong understanding of customer experience principles and CRM tools. • Excellent communication and interpersonal skills. • Ability to analyze sales data and generate actionable insights. • Experience in inventory management and stock replenishment processes. • Proficient in using various software tools for CRM and sales tracking. • Strong leadership skills with a focus on team motivation and development.
Department Of Employment And Training,
Old Alandur Road,
Guindy, Chennai-32.
9499966018 .
tnprivatejobs@gmail.com .
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