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IT SUPPORT EXECUTIVE

IT-ITES | Hardware Engineer

15,000 - 25,000 p.m | Under Graduate - Bachelor of Engineering / Technology - INFORMATION TECHNOLOGY , ELECTRONIC AND COMMUNICATION ENGINEERING | Madurai

MAATTUTHAVANI

Gender : Male | Age Limit - 22-40 | Openings - 5 | Experience - 4-5 Years | Job Type - Regular
IVLR GROUP OF COMPANIES
Posted Jobs Count : 17
Open Until : 31-08-2025
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Description

IT Support & Maintenance:

  • Troubleshooting and Problem Solving: Diagnosing and resolving hardware, software, and network issues for users. 
  • System Maintenance: Performing routine maintenance tasks like system updates, patching, antivirus implementation, and archiving old files. 
  • User Support: Assisting users with various IT-related requests, inquiries, and complaints. 
  • Hardware and Software Management: Installing, configuring, and upgrading hardware and software components. 
  • System Documentation: Maintaining accurate records of system configurations, changes, and user information. 

CCTV Management:

  • CCTV System Installation and Configuration:

    Setting up and configuring CCTV systems, including cameras, recording devices, and network infrastructure. 

  • Maintenance and Troubleshooting:

    Performing regular maintenance checks, diagnosing and repairing hardware and software issues related to CCTV systems. 

  • Technical Support:

    Providing technical support to users on the proper use and functionality of CCTV systems. 

  • System Monitoring and Optimization:

    Monitoring CCTV system performance, identifying areas for improvement, and implementing necessary changes. 

  • Compliance and Security:

    Ensuring compliance with security standards and protocols related to CCTV systems. 

  • CCTV Operator Responsibilities (potential):

    In some roles, this may include monitoring surveillance footage, identifying suspicious behavior, and reporting incidents to relevant authorities. 

Additional Skills and Qualifications:

  • Technical Skills: Strong understanding of computer hardware, software, networks, and CCTV systems. 
  • Problem-Solving and Analytical Skills: Ability to diagnose and resolve technical issues effectively. 
  • Communication Skills: Ability to communicate technical information clearly to both technical and non-technical users. 
  • Customer Service Skills: Providing excellent support and assistance to users. 
  • Attention to Detail: Maintaining accurate records and ensuring proper system configurations. 
  • Adaptability and Learning: Keeping up with the latest technologies and trends in both IT and CCTV systems. 

Skills

  • AI - Hardware Engineer
  • IoT - Software Analyst


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