Key Responsibilities:
Lead Generation and Prospecting:
Identify potential customers and business opportunities through various online channels (e.g., social media, email campaigns, online directories, industry forums).
Conduct market research to identify target audiences and market trends.
Initiate contact with prospects via email, phone, and online messaging.
Sales Process Management:
Qualify leads to determine their suitability and potential for conversion.
Conduct product/service presentations and demonstrations, often virtually (e.g., via video calls, webinars).
Understand customer needs and pain points to tailor sales pitches and solutions.
Negotiate terms, pricing, and contracts to close sales deals.
Manage the sales pipeline and track progress using CRM software.
Customer Relationship Management:
Build and maintain strong, long-term relationships with new and existing customers to ensure satisfaction and encourage repeat business.
Provide excellent pre-sales and post-sales support, addressing customer inquiries and concerns promptly.
Identify opportunities for upselling and cross-selling.
Collaboration and Reporting:
Collaborate with marketing teams to align sales strategies with online marketing campaigns and generate qualified leads.
Provide feedback to product/development teams based on customer insights and market trends.
Monitor and analyze sales performance data (e.g., conversion rates, website analytics) to identify areas for improvement and optimize strategies.
Prepare and present sales reports to management.
Industry Knowledge:
Stay updated on industry trends, competitor activities, and new online sales techniques.
Maintain a strong understanding of the company's products/services and their value proposition.
Department Of Employment And Training,
Old Alandur Road,
Guindy, Chennai-32.
9499966018 .
tnprivatejobs@gmail.com .
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