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Receptionist & Tele caller

Automotive | Customer Relationship Executive

~15,000 p.m | Under Graduate | Madurai

KK Nagar

Gender : Female | Age Limit - 18-35 | Openings - 5 | Experience - Fresher | Job Type - Regular

Description

  1. Intercepting. Intervening when customer is about to exit the premises
  2. Greeting customers as they exit the dealership.
  3. Inquiring about the purpose of their visit and whether their needs were met.
  4. Thanking satisfied customers and encouraging them to return.
  5. Addressing unresolved issues by connecting the customer with the appropriate sales manager for immediate resolution.
  6. Ensuring positive customer feedback by proactively resolving concerns.
  7. Maintaining customer etiquette within the dealership.
  8. Ensuring sales consultants are attentive and not engaged in casual conversations when customer arrive.

Skills

  • Receptionist


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