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Customer Support Associate – Trainee

IT-ITES | Associate - Customer Care (Non-Voice)

15,000 - 25,000 p.m | Under Graduate | Chennai

chennai

Gender : All | Age Limit - 19-35 | Openings - 100 | Experience - 0-1 Year | Job Type - Trainee
Hiring For : Candor Management Services Pvt Ltd
Open Until : 30-09-2025

Description

Job Title: International Non-Voice Process – BPO (e-Commerce Domain)

Location:

  • Chennai: Work from Office (for Chennai candidates).
  • Rest of Tamil Nadu: Work from Home (for non-Chennai candidates).

Training Period

  • Duration: 1 month of mandatory training at the Chennai office (for all selected candidates).

Job Details

  • Industry: BPO
  • Process Type: International Non-Voice Process
  • Domain: e-Commerce
  • Client: U.S-based Client
  • Job Type: Contract (till December 31st, 2025)
  • Leave Policy: 6 days/month
  • Shift: Rotational night shifts (9-hour duty +1-hour break)
  • Joining: Within 1–2 days of selection

Roles & Responsibilities

  1. Handle international non-voice processes for e-commerce operations.
  2. Ensure accurate data entry, processing, and non-verbal communication in English.
  3. Work in rotational night shifts as per business requirements.
  4. Deliver high-quality output with attention to detail.
  5. Coordinate with team members and meet client SLAs and timelines.

System Requirements

Candidates must have their own laptop and broadband internet (mobile internet/dongles not allowed).

Minimum Laptop Configuration:

  • Processor: Intel i3 (4th Gen or above)
  • RAM: 8 GB or above
  • Storage: 120 GB SSD (must be installed before joining)
  • Operating System: Windows 10 or above
  • Internet: Stable broadband connection(for work from home candidates)

Perks & Benefits

  • Free job recruitment: No fees required.
  • Stipend:

With PF deduction-15000/-

  • Intent Letter: Provided at the time of joining.
  • Payslip: Provided every month.

Skills

  • Communication Analyst


Apply now

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Department Of Employment And Training, Old Alandur Road,
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   9499966018 .

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