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Trainee AR

Healthcare | Telecaller

~15,000 p.m | Under Graduate - Bachelor of Arts , Bachelor of Commerce , Bachelor of Science , Bachelor of Engineering / Technology , Bachelor of Computer application - ENGLISH | Tirunelveli

New Bustand

Gender : All | Age Limit - 21-25 | Openings - 50 | Experience - Fresher | Job Type - Trainee
Ecare India Private Limited
Posted Jobs Count : 17
Open Until : 30-09-2025
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Description

  • Perform pre-call analysis and check status by calling the payer or using IVR or web portal services
  • Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference
  • Record after-call actions and perform post call analysis for the claim follow-up
  • Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
  • Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the call
  • Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments

 

Skills

  • Analyst
  • Customer Care Executive (Call Centre)


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Department Of Employment And Training, Old Alandur Road,
Guindy, Chennai-32.

   9499966018 .

   tnprivatejobs@gmail.com .

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