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Front office Executive

Tourism & Hospitality | Front Office Executive

15,000 - 25,000 p.m | Under Graduate - Bachelor of Management , Bachelor of Tourism/Hotel Management - BUSS.ADMN./BUSS.MGMT , HOSPITAL MANAGEMENT , CATERING TECHNOLOGY , TOURISM / TOURISM ADMINISTRATION | Dharmapuri

Dharmapuri

Gender : All | Age Limit - 20-45 | Openings - 4 | Experience - 2-3 Years | Job Type - Regular
SANKAR KAVERI
Posted Jobs Count : 4
Open Until : 15-10-2025
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Description

A Front Office Executive in a hotel is a key role responsible for managing the guest reception area, acting as the first point of contact, and ensuring a smooth guest experience from check-in to check-out. Their duties include handling reservations, answering inquiries, managing payments, providing information on hotel services, and coordinating with other departments like housekeeping to meet guest needs

Skills

  • Customer Care Executive (Relationship Centre)

Additional Skills


Guest Services: Greeting and registering guests, assigning rooms, and providing information about hotel amenities, rates, and local attractions. Reservations: Managing online and phone reservations, keeping records of bookings, and coordinating group reservations. Check-in/Check-out: Performing all front desk tasks related to guest arrival and departure. Communication: Answering telephone calls, relaying messages, and responding to guest inquiries and complaints in a professional manner. Administrative Tasks: Operating the front office computer system, managing guest accounts, processing payments, and ensuring the reception area is clean and organized. Coordination: Liaising with housekeeping to ensure rooms are ready and with other departments to fulfill special requests. Sales: Promoting additional services and facilities to guests, a process known as upselling.

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Related Job List

Department Of Employment And Training, Old Alandur Road,
Guindy, Chennai-32.

   9499966018 .

   tnprivatejobs@gmail.com .

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