Job Summary:
We are looking for a proactive and customer-focused individual to handle client interactions, resolve queries, and ensure excellent service delivery. The role involves managing inbound/outbound calls, emails, and chats while maintaining high customer satisfaction.
Key Responsibilities:
Handle customer inquiries and provide accurate information.
Resolve complaints and escalate issues when required.
Maintain records of customer interactions in the system.
Follow up with customers to ensure issue resolution and satisfaction.
Support sales/service teams with customer coordination.
Department Of Employment And Training,
Old Alandur Road,
Guindy, Chennai-32.
9499966018 .
tnprivatejobs@gmail.com .
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