
We are looking for enthusiastic customer engagement associate candidates for VIBI Software solutions.
Apply - hr@vibisoftwares.com - 90250 76455
Qualification - Fresher, Required Under Graduate degree in any Major
Language Proficiency - Malayalam, Telugu, Hindi
Responsibilities
- Assist customers with basic product queries and support.
- Maintain positive communication to ensure customer satisfaction.
- Log and track customer feedback for improvements.
- Coordinate with senior team members to resolve issues quickly.
Company Description
At Vibi Software Solutions, we are passionate about developing innovative software solutions that transform how businesses operate. Our experienced developers and industry experts collaborate to create cutting-edge products to meet our clients' evolving needs. As a startup, we take pride in our agility and adaptability, allowing us to deliver tailored, scalable, and cost-effective solutions. We specialize in helping clients streamline operations, improve customer engagement, and drive growth. Join us to thrive in the digital age.
Role Description
This is a full-time, on-site role for a Customer Engagement Associate located in Madurai South. The Customer Engagement Associate will be responsible for managing customer interactions, ensuring customer satisfaction, addressing customer inquiries and issues, and maintaining relationships with clients. This role involves regular communication with customers, coordinating with different teams to resolve customer concerns, and contributing to the development of customer engagement strategies.
Qualifications