Welcome guests upon arrival with warmth and professionalism.
Handle guest check-in and check-out processes efficiently.
Maintain an up-to-date knowledge of hotel products, services, and promotions.
Assist guests with inquiries, requests, and complaints in a timely and effective manner.
Coordinate with housekeeping, food & beverage, and other departments to fulfill guest requests.
Monitor guest satisfaction and take proactive steps to resolve issues.
Handle VIP guests, special bookings, and loyalty program members with personalized attention.
Maintain accurate guest records and preferences using hotel management software.
Follow up on guest feedback, surveys, and online reviews.
Promote hotel services and upsell additional amenities or upgrades where appropriate.
Department Of Employment And Training,
Old Alandur Road,
Guindy, Chennai-32.
9499966018 .
tnprivatejobs@gmail.com .
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