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Collection Excutives

Banking, Financial Services and Insurance | Debt Recovery Agent

25,000 - 50,000 p.m | Under Graduate | Nagapattinam

kumbakonam

Gender : Male | Age Limit - 22-35 | Openings - 5 | Experience - Fresher | Job Type - Regular
MAX FINANCIAL SERVICES
Posted Jobs Count : 13
Open Until : 30-11-2025
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Description

A collection job involves contacting individuals or businesses with overdue payments, negotiating repayment plans, and resolving payment issues to recover outstanding debts. Key responsibilities include maintaining accurate records, adhering to legal and company regulations, and working with other departments to ensure timely collections and maintain cash flow. Strong negotiation, communication, and organizational skills are essential for this role. 

  • Negotiate payment plans: Work with customers to create and manage repayment schedules. 
  • Resolve payment issues: Investigate and resolve billing discrepancies and disputes. 
  • Maintain records: Keep detailed and accurate records of all communications and collection activities. 
  • Ensure compliance: Adhere to all relevant federal, state, and local laws and regulations, such as the FDCPA. 
  • Monitor accounts: Track overdue accounts and follow up on payment status. 
  • Report on collections: Prepare and present reports on the status of outstanding debts. 
  • Contact debtors: Reach out to customers via phone, email, or mail to remind them of their payment obligations. 

Skills

  • Collections Executive
  • Debt Recovery Agent

Additional Skills


Negotiation: Ability to negotiate payment arrangements effectively. Communication: Strong verbal and written communication skills to interact with customers professionally. Organization: Excellent organizational skills to manage multiple accounts and deadlines. Legal knowledge: Understanding of collection laws and regulations. Problem-solving: Ability to investigate issues and find solutions to payment problems. Customer service: Balancing assertiveness with empathy to maintain positive customer relationships when possible.

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