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RETAIL STORE MANAGER

Retail | Retail Store Manager

25,000 - 50,000 p.m | Under Graduate | Chennai

Alwarthirunagar, etc

Gender : All | Age Limit - 23-35 | Openings - 5 | Experience - 2-3 Years | Job Type - Regular
Dhanyam Superstores PVT Ltd
Posted Jobs Count : 9
Open Until : 10-11-2025
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Description

Role Overview

The Store Manager will be responsible for the day-to-day operations of the retail outlet — ensuring smooth functioning of the store, maintaining inventory accuracy, leading and motivating the sales team, and delivering excellent customer service. The role requires a hands-on, energetic individual who can balance operational efficiency with a customer-friendly approach.

Key Responsibilities

1. Store Operations & Sales

  • Oversee daily store activities, including opening/closing, cash handling, and cleanliness.
  • Achieve monthly sales targets and implement strategies to increase footfall and conversions.
  • Ensure product displays, signage, and stock arrangements are attractive and consistent with brand standards.
  • Maintain good relations with walk-in customers and handle complaints promptly and courteously.

2. Staff Management

  • Supervise and motivate sales and support staff to maintain high performance standards.
  • Prepare staff rosters, monitor attendance, and ensure punctuality.
  • Conduct regular team meetings and on-the-job training sessions.
  • Support in hiring and onboarding new team members when required.

3. Inventory & Stock Management

  • Maintain optimal stock levels and coordinate with warehouse/purchase teams for replenishment.
  • Conduct regular stock checks and prevent losses due to expiry, pilferage, or damage.
  • Ensure proper documentation for inward and outward stock movement.
  • Keep records updated in POS / billing software.

4. Customer Service

  • Greet and assist customers with product knowledge, recommendations, and billing support.
  • Build relationships with regular customers and encourage loyalty.
  • Ensure quick resolution of customer queries and maintain feedback records.

5. Reporting & Coordination

  • Submit daily sales, expense, and stock reports to Head Office.
  • Ensure compliance with all store policies, hygiene, and safety norms.
  • Coordinate with accounts, HR, and logistics teams for smooth operations.

Key Skills & Attributes

  • Strong leadership and communication skills.
  • Good understanding of retail operations, billing, and stock management.
  • Customer-oriented attitude and problem-solving mindset.
  • Basic computer knowledge (Excel, billing/POS software).

Ability to work flexible shifts, including weekends and holidays

Skills

  • Retail Store Manager


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   9499966018 .

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