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Customer Support Associate (Malayalam)

Telecom | Customer Care Executive (Call Centre)

~15,000 p.m | SSLC | Coimbatore

RS Puram

Gender : All | Age Limit - 18-30 | Openings - 50 | Experience - Fresher | Job Type - Regular
HRH Next
Posted Jobs Count : 2
Open Until : 07-11-2025
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Description

As a Customer Support Associate in the Malayalam Voice Process, you will be the frontline representative handling customer queries, resolving issues, and ensuring customer satisfaction through voice-based interactions in Malayalam.

  • Handle inbound and outbound calls in Malayalam with professionalism and empathy
  • Provide accurate information and resolve customer queries efficiently
  • Maintain call quality and adhere to service level agreements (SLAs)
  • Document customer interactions and feedback in the system
  • Collaborate with team leads and quality analysts to improve performance

Skills

  • Customer Care Executive


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