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CUSTOMER CARE EXECUTIVE

Automotive | Customer Relationship Executive

15,000 - 25,000 p.m | National Trade Certificate (NTC) | Coimbatore

Avinashi Road

Gender : Female | Age Limit - 20-35 | Openings - 3 | Experience - 0-1 Year | Job Type - Regular

Posted Jobs Count : 9

Open Until : 09-11-2025

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Duties and Responsibilities

Post-service follow-up with the customer.
Update customer feedback to the team & management, discuss in CLF meeting, escalate information related to customer dissatisfaction to dealer if not resolved at workshop
Follow up with customers after service completion to ensure their satisfaction and address any post-service concerns. Handle customer conflicts professionally
Maintain accurate customer records, analyse reports & discuss with team
Ensure that dissatisfied customers are attended to their entire satisfaction at workshop

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Department Of Employment And Training, Old Alandur Road,
Guindy, Chennai-32.

9499966018 .

tnprivatejobs@gmail.com .

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