Job Summary:
The Customer Support and Front Desk Executive will be the first point of contact for all showroom visitors and customers. The role involves managing inquiries, coordinating customer appointments, maintaining records, and ensuring a seamless customer experience from entry to delivery. The ideal candidate should have strong communication skills, a pleasant personality, and a customer-first attitude.
Key Responsibilities:
Understand customer requirements and direct them to the appropriate sales executive or department.
Handle incoming phone calls, emails, and online inquiries efficiently.
Maintain an updated record of customer visits, test drives, and follow-ups.
Coordinate with sales, service, and finance teams for smooth customer handling.
Handle customer feedback, complaints, and ensure timely resolution.
Required Skills and Qualifications:
Bachelor’s degree / Diploma in any discipline.
0–2 years of experience in customer service .
Excellent communication and interpersonal skills.
Proficiency in MS Office and basic computer operations.
Strong multitasking and coordination skills.
Ability to handle customers politely and efficiently under pressure.
Age limit : 22 - 30
Department Of Employment And Training,
Old Alandur Road,
Guindy, Chennai-32.
9499966018 .
tnprivatejobs@gmail.com .
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