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JOB SUMMARY:

We are looking for a passionate Sales Specialist to fuel our revenue growth and strengthen our customer relationships. You will develop and execute sales strategies to drive international market expansion.

RESPONSIBILITIES:

1. Sales Strategy & Execution

• Develop and execute a sales plan tailored to the organisation’s market and product/service.
• Identify new sales opportunities through market research, networking, and lead generation.
• Collaborate with the marketing team to align campaigns with sales objectives.

2. Lead Generation & Customer Acquisition

• Identify potential clients through networking, cold outreach, either through physical or digital marketing.
• Manage a sales pipeline using CRM tools.
• Develop unique selling propositions (USP) to differentiate the firm’s offerings.

3. Sales Execution & Revenue Growth                             

• Present and promote products/services to clients.
• Negotiate contracts and pricing with potential customers.
• Provide technical or product expertise to support customer decision making.
• Develop and refine the sales process based on feedback and performance.

4. Building & Managing the Sales Team

• Recruit, train, and mentor sales team effectively.
• Set performance goals and KPIs to measure success.
• Create a strong sales culture that aligns with the startup’s vision.
• Identify knowledge gaps within the team and develop plans for filling them.

5. Customer Relationship Management

• Establish and maintain long-term relationships with clients.
• Act as the main point of contact for key customers and partners.
• Gather customer feedback to improve product offerings and services.

6. Sales Reporting & Data Analysis

• Track sales metrics and report insights to founders and investors.
• Analyse sales performance and adjust strategies accordingly.
• Forecast revenue growth and set achievable sales targets.

7. Cross-functional Collaboration

• Work closely with marketing, product, and operations teams to align strategies.
• Provide customer feedback to the product team for improvements.
• Support branding and promotional efforts to increase visibility.

8. Scaling & Business Expansion

• Identify new markets and opportunities for growth internationally.
• Develop partnerships and alliances to expand reach.
• Implement automation tools to streamline sales processes.

QUALIFICATIONS:

- Graduate degree or MBA in Marketing, sales or a related field.

- 3-5 years of experience in sales and  business development.

- Proven track record of achieving sales targets and leading a sales team.

- Strong written and verbal communication and negotiation skills.

- Strategic thinking and problem-solving skills.

- Familiarity with CRM software, sales forecasting tools, and reporting.

- Data analysis and sales forecasting expertise.

- Ability to travel across sales territories or regions frequently.

- Certified Sales Professional, Hubspot or Salesforce Sales certification, Negotiation and Leadership training is a plus.