
Key Responsibilities:
1. Reception and Guest Handling
Greet visitors, clients, and employees courteously and professionally.
Direct guests to the appropriate person or department.
Maintain visitor records and issue visitor passes as per company policy.
2. Communication Management
Answer and route incoming phone calls promptly.
Handle general inquiries and provide accurate information.
Manage emails, correspondence, and courier dispatch/receipts.
3. Office Administration Support
Maintain the cleanliness and organization of the reception area.
Monitor and order office supplies, stationery, and pantry items.
Coordinate with housekeeping, security, and maintenance teams as needed.
4. Scheduling and Coordination
Manage meeting room bookings and ensure readiness for scheduled meetings.
Assist in scheduling appointments and maintaining calendars for management.
Support administrative functions like filing, photocopying, and documentation.
5. Record Keeping and Reporting
Maintain logs for visitors, courier, and calls.
Prepare daily or weekly front-office reports for management review.