
Customer Service & Front Desk Management
Greet and assist guests, clients, or customers in a friendly and professional manner.
Handle check-ins, check-outs, and reservations (for hotels or clinics).
Address inquiries, provide information, and resolve customer concerns promptly.
Communication & Coordination
Manage incoming calls, emails, and messages; route them to appropriate departments.
Coordinate with housekeeping, administration, or other teams for smooth operations.
Maintain visitor logs, appointment schedules, and meeting room bookings.
Administrative Support
Maintain front office files, records, inventories, and documentation.
Process payments, invoices, or receipts as required.
Assist in preparing reports, updating databases, and maintaining office supplies.
Operational Tasks
Ensure front desk is clean, organized, and adequately stocked at all times.
Follow company policies, security procedures, and confidentiality guidelines.
Support daily office operations and perform other assigned duties.