Job Detail Page

Back

Call Centre Executive

Telecom | Customer Care Executive (Call Centre)

~15,000 p.m | Under Graduate | Chennai

Guindy

Gender : Female | Openings - 1 | Experience - Fresher | Job Type - Regular
ORIGIN TECHSERVE PRIVATE LIMITED
Posted Jobs Count : 4
Open Until : 01-12-2025
Apply Job

Description

Job description:

Job Purpose:

The Call Coordinator will be responsible for handling incoming and outgoing calls, coordinating between clients, customers, and internal teams, and ensuring smooth communication flow. This role requires excellent communication skills, organizational ability, and attention to detail to maintain customer satisfaction and operational efficiency.

Key Responsibilities:

  • Answer, screen, and direct incoming calls in a professional manner.
  • Coordinate and schedule service calls, meetings, or appointments.
  • Maintain call logs, records, and follow-up status in the system.
  • Communicate with clients/customers to provide updates and resolve queries.
  • Collaborate with internal teams to ensure timely execution of service requests.
  • Track and escalate unresolved issues to the appropriate department.
  • Prepare and share daily/weekly reports on calls and coordination activities.
  • Ensure customer interactions are handled with patience, courtesy, and accuracy.
  • Support administrative tasks related to call coordination and documentation.

Skills & Competencies:

  • Strong verbal and written communication skills.
  • Good telephone etiquette and listening ability.
  • Time management and organizational skills.
  • Ability to multitask and prioritize under pressure.
  • Problem-solving and decision-making skills.
  • Proficiency in MS Office, CRM, or call management software.

Skills

  • Customer Care Executive (Call Centre)
  • Telecaller


Apply now

Related Job List

Department Of Employment And Training, Old Alandur Road,
Guindy, Chennai-32.

   9499966018 .

   tnprivatejobs@gmail.com .

Find the right job on Private Job Portal. You are only few steps away from millions of jobs.

Copyright © 2026 DET - Government Job Portal. All Rights Reserved. Designed & Developed by In22labs