Job Summary: We are seeking a proactive and goal-oriented Telecaller to join our dynamic team. The ideal candidate will manage both outbound and inbound calls, effectively communicate with potential customers, and help drive sales growth.
Key Responsibilities:
Outbound Calls: Engage with prospective clients to introduce and promote the company’s products or services.
Inbound Calls: Respond to customer queries, resolve issues, and provide accurate information.
Customer Engagement: Build rapport with customers to understand their needs and suggest appropriate solutions.
Data Management: Accurately record details of calls, including customer feedback and follow-up requirements, in the CRM system.
Target Achievement: Meet or exceed daily, weekly, and monthly targets for sales, lead generation, or customer interactions.
Collaboration: Work closely with the sales and marketing teams to align strategies and improve campaign effectiveness.
Qualifications:
High school diploma or equivalent; a bachelor’s degree is a plus.
Prior experience in telemarketing, sales, or customer service is preferred.
Familiarity with CRM tools and basic computer applications.
Additional Skills
Customer Handling skill, Marketing skill, Sales Skill, CRM handling skill
Skills:
Excellent communication and persuasion skills.
Strong problem-solving abilities and resilience in handling rejections.
Time management and multitasking capabilities.
Department Of Employment And Training,
Old Alandur Road,
Guindy, Chennai-32.
9499966018 .
tnprivatejobs@gmail.com .
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