
Main Responsibilities:
Attend service calls given by the coordinator.
Troubleshoot and repair desktops, laptops, OS issues, and hardware faults.
Install OS, drivers, software, antivirus, and updates.
Handle networking issues (Wi-Fi/LAN, sharing, IP setup).
Replace parts like RAM, HDD/SSD, SMPS, motherboard, etc.
Maintain service reports/job sheets in CRM.
Communicate clearly with customers about issues and solutions.
Requirements:
ITI/Diploma in Computer Hardware/Networking.
Good knowledge of Windows OS and PC hardware.
Basic networking skills.
Good communication and customer-handling skill.
Two-wheeler Required.