
Job Title: Sales Executive
Industry: Retail / Consumer Electronics / Mobile Sales
Job Summary
The Sales Executive is responsible for driving sales, assisting customers in product selection, delivering product knowledge, meeting sales targets, and ensuring excellent customer experience inside the store. The role focuses on revenue generation, customer engagement, and retail sales operations.
Roles & Responsibilities
Actively approach and engage customers visiting the showroom.
Understand customer needs and recommend suitable mobile devices, accessories, and electronics.
Demonstrate product features, specifications, and benefits clearly.
Close sales effectively and achieve daily, weekly, and monthly targets.
Promote store offers, EMI schemes, exchange deals, and loyalty benefits.
Build and maintain strong customer relationships for repeat business.
Maintain product display, stock arrangement, and showroom cleanliness.
Coordinate with the billing team to ensure smooth purchase processing.
Update customer details and sales reports accurately.
Handle customer concerns and escalate when required.
Support inventory checks and stock updates.
Follow company sales policies and ethical practices.
Required Skills
Retail sales and target-driven mindset.
Strong communication and persuasion abilities.
Good product knowledge (mobiles, accessories, gadgets).
Customer handling with patience and professionalism.
Basic digital payment and billing awareness.
Ability to work in a fast-paced retail environment.
Team collaboration and quick learning attitude.
Qualifications
Minimum: 12th Pass
Experience in retail, mobile, or electronics sales is preferred but not mandatory.
Working Conditions
Retail store environment with long standing hours.
Shift-based and weekend working depending on showroom requirements.
KPIs (Performance Metrics)
Sales target achievement.
Customer satisfaction and feedback score.
Product upselling ratio.
Repeat customer conversion.
Accuracy in sales reporting.
Reporting To: Store Manager / Sales Supervisor