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Sales Coordinator

Manufacturing | Trainee

15,000 - 25,000 p.m | Under Graduate | Chennai

Kottivakkam, Thiruvanmiyur

Gender : All | Age Limit - 22-30 | Openings - 1 | Experience - 1-2 Years | Job Type - Regular

Description

Responsibilities:

Sales Coordination:

  • Coordinate with sales teams to process customer inquiries, quotations, and purchase orders.
  • Maintaining Customer Master accounts in CRM and assigning Leads, deals and service tickets to respective engineers.
  • Maintain sales records, track leads, and follow up on pending quotations.
  • Support account management by maintaining updated customer databases in CRM.
  • Liaise with customers to provide enquiry status, order status, and delivery schedules.

Administrative & Reporting:

  • Maintain organized records of sales orders, invoices, service tickets, and contracts.
  • Prepare monthly/quarterly sales reports for management.
  • Ensure smooth communication between internal teams (sales, service, logistics, and procurement).
  • Support in monitoring KPIs for sales operations.

Customer Relationship Management:

  • Act as a primary point of contact for clients regarding sales queries.
  • Ensure timely communication and follow-ups to enhance customer satisfaction.
  • Address basic technical queries and escalate complex issues to engineers or managers.

Skills and Experience:

  1. Graduate or Bachelor’s degree or related discipline
  2.  1-3 years’ experience in customer relationship management tools and ticketing systems
  3. Ability to use Microsoft office tools
  4.  Excellent attention to detail
  5. Effective corporate communications
  6. Ability to consistently meet all deadlines
  7. Customer-oriented mindset
  8. Attention to detail and accuracy
  9. Problem-solving ability
  10. Time management and prioritization
  11. Team collaboration

Skills

  • Sales Coordinator

Additional Skills


Sales, CRM, Customer handling,

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